General terms and conditions of business

Memorie.ch

Hohlstrasse 100

8004 Zurich - CH

Tel: +41 44 261 42 24

Opening Hours

Tue-Fri: 11:00–18:30

Sat: 10:00–17:00

www.memorie.ch

info@memorie.ch

1. General, Scope of Application

Orders for products on the memorie online shop are subject to the following General Terms and Conditions (GTC) of Timetunnel GmbH. By placing an order (in the online shop, by email, by telephone, etc.), the buyer acknowledges all points of the following GTC of Timetunnel GmbH. Counter-conditions in which the buyer refers to their own (business) terms and conditions are not accepted.

2. Conclusion of Contract

2.1. The offers of memorie in the online shop are non-binding. A customer`s order via the online shop constitutes a binding acceptance of the offer to memorie.

2.2. Confirmation of receipt of the order by email constitutes acceptance.

3. Prices, Payment, Due Date

3.1. The price at the time of the order is decisive for invoicing. The prices quoted include VAT.

3.2. Payment is made by credit card (Mastercard & Visa), Postcard, or invoice. For payments by invoice, a payment term of 10 days from receipt of the invoice applies. Once payment has been received by memorie, the order will be processed.

3.3. Vouchers or discounts cannot be combined.

4. Delivery, Shipping Costs

4.1. Delivery is made by sending the purchased item to the address provided by the buyer.

4.2. The stated delivery times are without guarantee.

4.3. memorie endeavors to ship the ordered items as quickly as possible. Delivery of the goods is at the customer`s expense and risk, even in the case of partial deliveries. No claims for damages can be made in the event of delivery delays.

4.4. The shipping and packaging fee within Switzerland is included in the price. In exceptional cases, memorie reserves the right to offer only self-collection. Collection address: Warehouse H100, Hohlstrasse 122, 8004 Zurich.

4.5. memorie delivers outside of Switzerland and Liechtenstein only in exceptional cases. Please contact us in advance by email for deliveries outside of Switzerland and Liechtenstein.

5. Retention of Title

5.1. The goods remain the property of memorie until full payment has been received.

5.2. If the customer is in default of any payment obligations to us, all outstanding claims become due immediately.

6. Warranty

Claims for damages are excluded against both memorie and its employees, unless caused by intentional or grossly negligent conduct.

7. Cancellation / Returns

7.1. Right of Cancellation

There is no statutory right of withdrawal. Returns made as a gesture of goodwill are only accepted by prior agreement.

7.2. Defective Goods

The customer is obligated to inspect the delivery immediately upon receipt and notify memorie within 3 days if the goods were delivered incomplete or defective.

7.3. An order in progress cannot be canceled.

7.4. Returns

Returns are possible in the case of material or manufacturing defects. Subject to the aforementioned right of withdrawal, a return is also possible. For returns, the goods must be sent back in their original packaging. In addition to shipping, goods can also be returned by the customer to the address below:

Return Address

Warehouse H100

Hohlstrasse 122

8004 Zurich

8. Data Protection

The processing of personal data (names, postal addresses, telephone numbers, etc.) provided by the customer in connection with the use of memorie`s online services is subject to data protection legislation. Your data will not be shared with third parties.

9. Jurisdiction and Applicable Law Swiss law shall apply exclusively. The place of jurisdiction for all disputes arising from the contractual relationship is Zurich (CH).

10. Miscellaneous memorie reserves the right to amend these Terms and Conditions at any time. Changes will be communicated to customers through corresponding publications on memorie’s website.

11. Severability Clause Should one or more provisions of these Terms and Conditions be or become invalid, the validity of the remaining provisions and the contract as a whole shall remain unaffected. The invalid provision shall be replaced by the applicable statutory provision.

12. Warranty If justified defects are identified within the warranty period, these may be reported to memorie in writing.

13. Disclaimer

13.1 Warranty Disclaimer memorie assumes no liability for the correctness, accuracy, timeliness, reliability or completeness of the information provided on this website. Liability claims against memorie for material or immaterial damages arising from access to, use or non-use of the published information, misuse of the connection or technical faults are excluded. All offers and corresponding illustrations are non-binding. memorie expressly reserves the right to modify, supplement, delete or temporarily or permanently discontinue parts of the website or the entire offering without prior notice.

13.2 Liability for Links References and links to third-party websites are outside our area of responsibility. Any responsibility for such websites is declined. Access to and use of such websites are at the user’s own risk.

13.3 Copyrights Copyrights and all other rights to content, images, photographs or other files on the website belong exclusively to Dublin IT GmbH or the respective rights holders. Prior written consent from the copyright holders must be obtained for the reproduction of any elements.